The questions you ask prospective suppliers of board portals can have a profound impact on the efficiency, effectiveness, and security of your meetings. The right portal can give your administrator the peace of mind they require, decrease the time required to gather materials and offer the most secure security. It will allow directors with high contributions to fully participate in meetings and offer tools for a smooth flow between meetings that allow them to focus on governance and strategy.
Select a company that is known in the industry for its robust and expandable features, a sensible user interface, easy integration with your existing systems and an efficient method of signing documents digitally. You should also look into the security certifications of the vendor (such as SOC 2, ISO 27001 or HIPAA) and any audits by third-party auditors they have passed.
It is also crucial that your portal is connected to your existing email system and also has integrated integration homepage capabilities for storage solutions for documents. This allows your organization to communicate more quickly with its members as they can use familiar channels instead of emails which are monitored outside the company.
Find out if the vendor has a quick customer service 24/7. Leading portal services offer an experienced support team that is able to assist you and your board members with any issues. They also provide testimonials from other organizations who have benefited from their solution.
